At Ernzshop.shop, we take customer satisfaction seriously. Our return and refund policy is designed to ensure that you have a seamless shopping experience with us.

When you initiate a return, we will notify you once we've received and inspected your item. This process is in place to guarantee that your return is processed efficiently and accurately.

Please note that we have a 30-day return policy in place to provide you with ample time to decide if the product meets your expectations. Your satisfaction is our priority, and we strive to make the return process as smooth as possible for you.